Cookie Policy — SiteTwin
Last Updated: 2026-04-21
This Cookie Policy explains how SiteTwin uses cookies and similar tracking technologies when you visit our website at sitetwin.com. We believe in transparency about how we collect and use data, and this policy provides you with clear information about what cookies are, which cookies we use, why we use them, and how you can control your cookie preferences. By continuing to use our website, you consent to the use of cookies as described in this policy. If you have questions about our cookie practices, please contact us at [email protected].
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used across the internet to make websites work more efficiently, provide a better user experience, and supply website owners with useful information about how their site is being used. Cookies can be 'persistent' (remaining on your device until they expire or you delete them) or 'session' cookies (deleted automatically when you close your browser). Cookies can be set by the website you are visiting ('first-party cookies') or by third-party services that the website uses for analytics, advertising, or other functionality ('third-party cookies'). Similar technologies such as web beacons, pixels, and local storage serve comparable purposes and are covered by this policy as well.
2. How We Use Cookies
SiteTwin uses cookies for several important purposes that enhance your experience on our website and help us improve our services. Specifically, we use cookies to: (1) Ensure our website functions properly by remembering your preferences, maintaining your session, and enabling essential features like contact forms and navigation. (2) Understand how visitors interact with our website by collecting anonymized analytics data, including which pages are most popular, how long visitors stay, and where they come from. (3) Improve our website's performance by identifying technical issues, optimizing page load times, and testing new features. (4) Deliver relevant content and communications by understanding your interests and tailoring our messaging accordingly. (5) Measure the effectiveness of our marketing campaigns and understand which channels drive the most valuable traffic. We are committed to using cookies responsibly and only for purposes that provide genuine value to our visitors and our business.
3. Types of Cookies
We categorize the cookies used on our website into four main types, each serving a distinct purpose. Necessary cookies are essential for the basic functionality of our website and cannot be disabled. Functional cookies enhance your experience by remembering your preferences and settings. Analytics cookies help us understand how visitors use our website so we can make improvements. Marketing cookies are used to deliver relevant advertisements and measure campaign effectiveness. Detailed descriptions of each cookie type, along with specific examples, are provided in the cookie types section below. We regularly review the cookies we use and update this policy accordingly to ensure accuracy and transparency.
4. Managing Cookies
You have several options for managing and controlling cookies on our website. Most web browsers allow you to manage cookie preferences through their settings. You can typically choose to block all cookies, accept all cookies, or receive a notification when a cookie is being set so you can decide whether to accept it. Here are instructions for managing cookies in popular browsers: In Google Chrome, go to Settings > Privacy and Security > Cookies. In Mozilla Firefox, go to Settings > Privacy & Security > Cookies and Site Data. In Safari, go to Preferences > Privacy > Cookies and website data. In Microsoft Edge, go to Settings > Cookies and site permissions. Please note that blocking or deleting certain cookies may impact the functionality of our website. Essential cookies are required for basic site operations, and disabling them may prevent you from using certain features. You can also opt out of analytics tracking by installing the Google Analytics opt-out browser add-on. If you have questions about managing your cookie preferences, please contact us at [email protected] and we will be happy to assist.
5. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance functionality, analyze usage, and support our marketing efforts. These third-party providers have their own privacy and cookie policies, which we encourage you to review. The main third-party services that may set cookies through our website include: (1) Google Analytics — Used to collect anonymized data about website traffic and user behavior. Google's privacy policy is available at policies.google.com/privacy. (2) Google Tag Manager — Used to manage and deploy tracking scripts on our website efficiently. (3) Social Media Platforms — If you interact with social media sharing buttons or embedded content from platforms like LinkedIn, Twitter, or Facebook, these services may set their own cookies. (4) Customer Communication Tools — Our live chat and contact form services may use cookies to maintain your session and improve support experiences. We carefully vet all third-party services we integrate and only partner with providers that maintain strong privacy and data protection standards. We do not allow third-party services to use cookies set through our website for their own unrelated purposes.
6. Updates to Policy
SiteTwin may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to our website functionality, changes in applicable laws or regulations, or improvements to our data practices. When we make significant changes to this policy, we will notify you by posting the updated policy on this page with a new 'Last Updated' date and, where appropriate, by displaying a notice on our website or updating our cookie consent banner. We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies and related technologies. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. If you have questions or concerns about any updates to this Cookie Policy, please do not hesitate to contact us at [email protected]. Our team is committed to transparency and will be happy to provide clarification on any aspect of our cookie practices.
Contact Information:
[email protected]